Please read these Terms & Conditions completely. This Agreement documents the legally binding terms and conditions attached to the use of the Site at www.Voice-Matters.com and any and all of our online learning spaces (hosted by Simplero, Facebook, etc) which are owned by Voice Matters, LLC.
This Agreement constitutes the entire agreement and understanding between the parties hereto and supersedes any and all prior agreements and understandings, oral or written, relating to the subject matter hereof.
By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms & Conditions.
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership rights in any items or services purchased.
The Site and all of its original content are the sole property of Voice Matters, LLC and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.
Voice Matters, LLC reserves the right to terminate your access to the Site, for any lawful reason without any advance notice.
Links to Other Websites
Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Voice Matters, LLC.
This Agreement is governed in accordance with the laws of California, United States.
Changes to This Agreement
Voice Matters, LLC reserves the right to modify these Terms & Conditions at any time. We do so by posting the updated terms to the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms & Conditions.
Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Voice Matters, LLC site immediately.
At certain points in the navigation of the Voice-Matters.com website and the Speakers Studio membership site (hosted by Simplero), you may be asked to share your email address or other personal identifying information with us. As provided in these Terms and Conditions, such information will never be distributed to a third party and it will never be publicly visible without your express written consent.
Your email address will only be used to send you relevant program materials, the Voice-Matters.com newsletter, and to alert you on occasion to information about our upcoming offerings.
Online Courses, Learning Spaces & Forums
The Voice-Matters.com website hosts a blog and online courses (hosted by Simplero, Facebook, etc) which include public forums, all of which are equipped with commenting facilities. While we invite you to share your opinions and questions in this way, they must not be used to distribute spam messages, post commercial advertisements, or spread links to malicious or dangerous websites. We do retain the right to moderate any comment or written content submitted to the Voice-Matters.com website and to remove any content we deem to have violated our policies.
You will need to have a basic understanding of modern technology to participate in this program. This includes using your personal computer, tablet, or smart phone, as well as knowing how Zoom Conferencing operates on your chosen device so that you may attend and participate in Studio Events. While we will do our best to support you with any issues you encounter, we are not experts in the idiosyncrasies or ins-and-outs of every device on the market.
All of the content contained on the Voice-Matters.com is edited, checked, and verified for accuracy as much as it is possible to do so. However, we cannot guarantee either its accuracy or the safety of any external links it might contain. Voice-Matters.com, as well as its owners, affiliates, and contributing authors can therefore not be held responsible for any problems or damage that occurs as a result of making use of material contained on our site.
Any and all of the content presented on Simplero and the Voice-Matters.com website is, unless explicitly stated otherwise, subject to a copyright held by Voice-Matters.com. It is permissible to link to content from this site as long as the original source is clearly stated, but the wholesale reproduction or partial modification of content is not permitted. Exceptions are granted only if you receive prior written consent from Voice-Matters.com.
Right of Refusal
Voice Matters reserves the right to refuse a student participation in courses and/or programs. In addition, upon the recommendation of the Voice Matters course Leader, Voice Matters reserves the right to remove from a course or program a student who is negatively impacting other students and/or the learning environment.
I am confident that you will find immense value in the Voice Matters offerings. I also want you to be both mindful of and thrilled with your decision to move forward in finding, trusting and sharing your authentic voice as a Leader in the world.
Audio Downloads and the Compelling Speaker Home Study Program:
For these programs I offer “some questions asked” refunds within 30 days of purchase. I believe wholeheartedly in the Vocal Presence Path and these programs and that if you do the work, you will walk away with a ton of value. So refunds are not out of the question, but I will ask how much of the work you completed before giving any refunds.
To be eligible for a refund for the Home Study Program, we require your completed homework from all available lessons. This means you must take action in this program. We know that if you take action and do the Home Study work, you’ll get results and grow your voice in the world. Some of the homework in the Home Study program involves taking action in your life. We may ask for a phone consultation or email to understand your experience of the life-home-work before issuing a refund. If you do the work and don’t get value, we’ll happily refund 100% of your money.
The Speakers Studio, Compelling Speaker, 1:1 Coaching, Workshops, Playshops, Retreats, and any other live or “blended” packages and programs:
We do not offer refunds for these programs and packages. This is largely because people’s Soul Suckers tend to come out in force with this kind of work and attempt to derail people from the process of transformation and growth. Transformation often elicits some form of resistance. These programs are designed for individuals who are committed to staying through challenges for themselves and for the sake of their own growth while bringing their authentic voice into the world. In addition, for each of these programs, the process is similar to purchasing a seat on an airplane. Once the airplane takes off, no one else can have that seat.
We do this because we’re looking for serious and committed students only. We take our learning environment seriously and maintain a very high standard of sacred space, respect and inspired, action-oriented, transformational learning.
** Under certain life-changing or emergency circumstances it may be possible to transfer your purchase – either transferring it to another person or crediting your purchase toward another program or workshop. Transfers will involve a transfer fee and will require a phone consultation.