Please read these Terms & Conditions completely. This Agreement documents the legally binding terms and conditions attached to the use of the Site at www.Voice-Matters.com and any and all of our online learning spaces (hosted by third-party platforms such as learning portals, video conferencing tools, and private community spaces) which are owned by Voice Matters, LLC.
This Agreement constitutes the entire agreement and understanding between the parties hereto and supersedes any and all prior agreements and understandings, oral or written, relating to the subject matter hereof.
By using or accessing the Site in any way, viewing or browsing the Site, or adding your own content to the Site, you are agreeing to be bound by these Terms & Conditions.
Payment
All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership rights in any items or services purchased.
Intellectual Property
The Site and all of its original content are the sole property of Voice Matters, LLC and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.
Termination
Voice Matters, LLC reserves the right to terminate your access to the Site, for any lawful reason without any advance notice.
Links to Other Websites
Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Voice Matters, LLC.
Voice Matters, LLC has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third-party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.
Governing Law
This Agreement is governed in accordance with the laws of California, United States.
Changes to This Agreement
Voice Matters, LLC reserves the right to modify these Terms & Conditions at any time. We do so by posting the updated terms to the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms & Conditions.
Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access the Voice Matters, LLC site immediately.
Privacy
At certain points in the navigation of the Voice-Matters.com website and related learning platforms, you may be asked to share your email address or other personal identifying information with us. Such information will never be distributed to a third party or made publicly visible without your express written consent.
Your email address will only be used to send you relevant program materials, the Voice-Matters.com newsletter, and to alert you on occasion to information about our upcoming offerings.
We strive to comply with GDPR and CCPA guidelines where applicable. You may request to review, update, or delete your data at any time by contacting us.
Online Courses, Learning Spaces & Forums
The Voice-Matters.com website hosts a blog and online courses (hosted on third-party platforms) which include public forums, all of which are equipped with commenting facilities. While we invite you to share your opinions and questions in this way, they must not be used to distribute spam messages, post commercial advertisements, or spread links to malicious or dangerous websites. We retain the right to moderate any comment or written content submitted to the Voice-Matters.com website and to remove any content we deem to have violated our policies.
Technology:
You will need to have a basic understanding of modern technology to participate in our programs. This includes using your personal computer, tablet, or smartphone, as well as knowing how Zoom Conferencing operates on your chosen device so that you may attend and participate in Studio Events. While we will do our best to support you with any issues you encounter, we are not experts in the idiosyncrasies or ins-and-outs of every device on the market.
Disclaimer
All of the content contained on the Voice-Matters.com site is edited, checked, and verified for accuracy as much as possible. However, we cannot guarantee either its accuracy or the safety of any external links it might contain. Voice-Matters.com, as well as its owners, affiliates, and contributing authors, cannot be held responsible for any problems or damage that occurs as a result of making use of material contained on our site.
Voice Matters programs are designed to support deep personal transformation. You are responsible for your own emotional, mental, and physical well-being throughout the program. These offerings do not replace therapy, legal, or financial advice.
Copyright
Any and all of the content presented on Voice-Matters.com and related platforms is, unless explicitly stated otherwise, subject to a copyright held by Voice Matters, LLC. It is permissible to link to content from this site as long as the original source is clearly stated, but the wholesale reproduction or partial modification of content is not permitted without prior written consent.
Right of Refusal
Voice Matters reserves the right to refuse a student participation in courses and/or programs. In addition, upon the recommendation of the Voice Matters course leader, Voice Matters reserves the right to remove from a course or program a student who is negatively impacting other students and/or the learning environment.
Refund Policy
I am confident that you will find immense value in the Voice Matters offerings. I also want you to be both mindful of and thrilled with your decision to move forward in finding, trusting and sharing your authentic voice as a leader in the world.
Audio Downloads, The Soulful Talks Bundle and the Soulful Speaking Home Study Program:
We offer ‘some questions asked’ refunds within 30 days of purchase. We may request your completed homework from all available lessons before issuing a refund, as these programs are designed to create results through action. If you do the work and don’t get value, we’ll happily refund 100% of your money.
The Speakers Studio, The Soulful Speaking Immersion, 1:1 Coaching, Workshops, Playshops, Retreats, and any other live or “blended” packages and programs:
We do not offer refunds for these programs and packages. Transformation often elicits resistance, and we design these programs for individuals committed to staying through challenges. As with a seat on an airplane, once your seat is reserved, it cannot be filled by another.
*Under certain life-changing or emergency circumstances, you may request a transfer. Transfers require a phone consultation and may involve a transfer fee.
Digital Products & Access
Access to course materials is granted for the duration stated at purchase. Voice Matters reserves the right to migrate materials to a new platform as needed. While we aim to provide generous access, access duration may vary based on the nature of the program and technology used.
Contact Us
If you have any questions about these Terms and Conditions or encounter any issues while navigating the site, please contact Support at support@voice-matters.com.